Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or entity, "you," "your," or "Customer") and RiskPath AI Limited ("RiskPath AI," "we," "us," or "our") governing your access to and use of the RiskPath AI platform, website, and associated services (collectively, the "Services"). By creating an account, accessing the platform, or using any aspect of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

Eligibility and Account Registration

To use the Services, you must be at least 18 years old and have the legal capacity to enter into binding contracts. By registering for an account, you represent and warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach. We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

Subscription Plans and Billing

RiskPath AI offers various subscription tiers, including Starter, Professional, and Enterprise plans, each with specific features and user limits. Subscription fees are billed monthly or annually in advance, as selected during registration. All fees are non-refundable except as expressly stated in these Terms or required by law. We reserve the right to modify pricing with 30 days' advance notice to existing customers. Price changes will not affect your current billing cycle but will apply upon renewal. You authorize us to charge your designated payment method for all fees incurred. Failure to pay may result in service suspension or termination.

Acceptable Use and Prohibited Activities

You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to: violating any applicable laws, regulations, or third-party rights; attempting to gain unauthorized access to our systems or other user accounts; uploading malicious code, viruses, or harmful software; interfering with or disrupting the Services or servers; using automated tools to scrape or extract data without permission; impersonating any person or entity or misrepresenting your affiliation; transmitting spam, unsolicited communications, or fraudulent content; reverse engineering, decompiling, or attempting to derive source code; sublicensing, reselling, or redistributing the Services without authorization; and using the Services to compete with RiskPath AI or develop competing products.

Intellectual Property Rights

RiskPath AI retains all right, title, and interest in and to the Services, including all software, algorithms, AI models, documentation, trademarks, logos, and proprietary technology. The Services are protected by copyright, trademark, patent, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes in accordance with these Terms. This license does not convey any ownership rights. You may not copy, modify, distribute, sell, or create derivative works based on the Services without our prior written consent.

Customer Data Ownership and Usage

You retain all ownership rights to data, content, and materials you upload, submit, or generate through the Services ("Customer Data"). By using the Services, you grant us a limited license to access, process, store, and analyze Customer Data solely to provide, maintain, and improve the Services. We may use aggregated, anonymized data that does not identify you or your organization for analytics, benchmarking, and service enhancement. You represent and warrant that you have all necessary rights and permissions to provide Customer Data to us and that such data does not violate any laws or third-party rights. You are solely responsible for the accuracy, legality, and appropriateness of Customer Data.

Data Security and Confidentiality

We implement industry-standard security measures to protect Customer Data, including encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security. You acknowledge that you transmit data at your own risk. We will notify you promptly of any confirmed security breach affecting your data as required by law. Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the term of this agreement and for three years thereafter, except as required by law or with prior written consent.

Service Level Agreement and Uptime

We strive to maintain high availability of the Services but do not guarantee uninterrupted access. Professional and Enterprise plans include service level agreements (SLAs) with specific uptime commitments, which are detailed in your subscription agreement. Scheduled maintenance will be communicated in advance when possible. Downtime caused by factors beyond our reasonable control, including force majeure events, third-party service failures, or customer actions, is excluded from SLA calculations. SLA credits, if applicable, are your sole remedy for failure to meet uptime commitments.

Third-Party Integrations

The Services may integrate with third-party platforms such as Jira, GitLab, and Slack. Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the availability, functionality, or security of third-party services. You acknowledge that data shared through integrations is governed by the third party's policies. We may disable integrations that pose security risks or violate our policies.

Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We may update these Terms periodically to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may terminate your account before the effective date.

Termination and Account Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will take effect at the end of your current billing period, and you will retain access until that date. No refunds will be provided for the remaining term. We may suspend or terminate your account immediately if you violate these Terms, fail to pay fees, engage in fraudulent activity, or pose a security risk. Upon termination, your access to the Services will cease, and we may delete your Customer Data after a 30-day grace period unless retention is required by law. You may request data export before termination.

Warranties and Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW DISCLAIMER OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RISKPATH AI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT FULLY APPLY TO YOU.

Indemnification

You agree to indemnify, defend, and hold harmless RiskPath AI and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any laws or third-party rights; (d) Customer Data you provide; or (e) any dispute between you and a third party. We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the International Chamber of Commerce (ICC) in accordance with its arbitration rules. The arbitration shall be conducted in English in Dublin, Ireland. Each party shall bear its own costs and fees, with arbitrator fees split equally. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. You agree to waive any right to a jury trial or to participate in a class action. This arbitration clause does not prevent either party from seeking injunctive relief in court for intellectual property violations or confidentiality breaches.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the courts of Dublin, Ireland, and you consent to the personal jurisdiction of such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Export Compliance

The Services and related technology may be subject to export control laws and regulations of Ireland, the European Union, the United States, and other jurisdictions. You agree to comply with all applicable export and import laws and will not export, re-export, or transfer the Services to prohibited countries, entities, or individuals. You represent that you are not located in, under the control of, or a national or resident of any restricted country or on any government denied-party list.

Entire Agreement and Severability

These Terms, together with our Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and RiskPath AI regarding the Services and supersede all prior agreements, understandings, and communications. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision does not waive our right to enforce it later.

Contact for Legal Notices

All legal notices, inquiries, or correspondence regarding these Terms should be sent to:

RiskPath AI Limited
24 Glenard Crescent, Salthill
Galway, H91 DC6V, Ireland
Email: legal@riskpath.ai
Phone: +353 86 284 0619